Drivability Worksheet
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DRIVABILITY WORKSHEET


Customer Name: ____________________________________________                 Date: _______________
Service Rep: _______________________________________________                  Repair Order #:___________
 

Starting Problems

Cranks, But Won't Start   Will Not Crank   Starts, but Takes a Long Time

Engine Quits/

Running Problems

QUITS:        Right after Starting        While Idling         When Parking
                   During Steady Speed Driving    Right after Vehicle Comes to a Stop
                   When Put in Gear                               During Acceleration

Poor Idling Conditions

Idle Speed:          Is Too Slow at All Times                     Is too Slow With A/C On
                            Is Rough or Uneven       Is Too Fast       Fluctuates Up and Down

Poor Running Condition

Runs Rough            Lacks Power                 Back-Fires                   Bucks and Jerks
Fuel, Gas, or Sulfur Smell    Engine Light on Sometimes    Engine Light Always On

Misfires or Cuts Out     Poor Fuel Economy              Engine Knocks, Pings, Rattles

Dieseling or Run-On Surges and/or Chuggles Hesitates or Stumbles on Acceleration

Auto-Transmission Problems

Improper Shifting (Early / Late)                      Changes Gears Randomly On It's Own
Vehicle Does Not Move When in Gear

Poor Handling

Pulls to One Side             Hard Steering    Vehicle Shakes and / or Vibrates While Moving

Noise Problems

Explain:

Odor Problems

Explain:

Problem Frequency

Always                                Often                                   Occasionally

Usually Occurs

Morning                              Afternoon                            Evening

Engine Temperature

Cold                                    Warm                                  Hot

Vehicle Speed

Low                                     Cruising                             High

Driving Conditions During Occurence

Short- Less Than 2 Miles          Less Than 10 Miles         Long -More Than 10 Miles
Stop and Go Mile Turning              While Braking
At Gear Engagement                      With A/C Operating           With Headlights On
During Acceleration                        During Deceleration        Rough Road
Mostly Uphill     Mostly Downhill                 Mostly Level       Mostly Curvy

Driving Habits

Drive Hard Before Engine is Warmed         Allow Engine to Warm
Mostly
City Driving           Highway             Park Vehicle Inside          Outside
Drive Per Day: Less Than 10 Miles             10-50 Miles        More Than 50 Miles
Fuel Octane: 87               89        91        Brand:

Do You Maintain Your Vehicle Regularly?

If Yes When was the Last Maintenance Performed?

Outside Weather

Cold   Warm Hot       Wet/Rainy           Fog      Snow/Hail          Dust/Dirt

Dry      Humid

Additional Notes/Comments:

 

 

 

 

 

411 W. Chatham Street
Cary, NC 27511-3128
Mon-Fri 7:30am- 6:00pm
Tel: (919) 467-7733
Fax: (919) 467-7751